Tier 5

Updated: Jan 6

Following the government's announcement on the 4th January 2021, Andy Glass Windows showroom and office will be closed to visitors.


The office will remain open for communication by telephone or email, just not face to face.


QUOTES

We can continue to provide quotations. In the first instance you may like to discuss your work by telephoning Andrew Colwell in Sales on 01235 530035 Option 1, or email us photographs and rough measurement with your requirements to sales@andyglasswindows.co.uk


SURVEYS

We will be keeping appointments already booked, unless the homeowner wishes to postpone. We request customers wear a face covering during the survey and maintain the 2 meter distance. If you need to have a conversation with the surveyor they will request this is done out of doors.


INSTALLATIONS

AGW's Covid-19 Installation Policy



Installations will carry on following safeguarding, we'll continue to follow the government guidance. We will be advising homeowners of the rules we are following and the part they need to play when installations are booked.






TIMESCALES

Our manufacturers are continuing to work through lockdown as permitted. The manufacturing process is still taking longer than during normal circumstances leading to extended timescales, but we can discuss these at the outset of your project.


SHOWROOM

Closed to visitors


OFFICE

Open for communication by telephone or email only


DELIVERIES

Open for supplier deliveries